Employee Owned Since 2022 | Serving Chicagoland since 1996Support: 630-523-0220Sales: 630-526-8030Remote support
IT for medical practices and clinics
Managed IT and cybersecurity for medical practices, clinics, and specialty groups that need secure patient data, reliable EHR access, and a partner who understands clinical workflows.
The challenge
Healthcare is one of the most targeted industries for ransomware, and every minute of downtime affects patients.
PHI lives in EHRs, email, imaging systems, and mobile devices, all of which must be secured and audited.
When scheduling, charting, or e-prescribing goes down, the whole practice stops.
Practices rarely have dedicated IT staff, yet they carry enterprise-level compliance obligations.
How WEBIT helps
We secure and support every device and application your practice depends on, and document the technical safeguards behind your HIPAA risk analysis.
Frameworks and requirements
We handle the technical safeguards and documentation. Your privacy officer owns the program.
Clinical systems we support
A medical practice runs on a short list of systems that cannot go down: the EHR, the devices in each exam room, and the phones at the front desk. We support all of them and work directly with your vendors, so your staff can stay with patients.
athenahealth, eClinicalWorks, NextGen, ModMed, and other EHR and practice management platforms. We manage user access, workstation performance, browser and plug-in updates, and the integrations between them.
Exam room workstations, label and wristband printers, document scanners, signature pads, e-prescribing security tokens, and connected diagnostic equipment, all kept tested so nothing stalls mid-visit.
VoIP phone systems, secure electronic fax, patient reminder tools, and portals. We keep the front desk and the network behind it running, with a backup internet connection when it matters.
HIPAA without the guesswork
The HIPAA Security Rule asks every practice to protect electronic patient information with administrative, physical, and technical safeguards. We cover the technical side and give you the documentation to prove it.
HIPAA requires a documented security risk analysis. We run it, explain the findings in plain language, track every fix, and keep your policies and vendor agreements organized for an audit or a cyber insurance renewal.
Encrypted, offsite backups of the systems and files you hold locally, tested on a schedule. If ransomware hits or a server fails, we restore your data instead of you paying a ransom.
Multifactor sign-in, encrypted email for patient information, accounts shut off the day someone leaves, device encryption on laptops, and phishing training for clinical and front desk staff.
Switching IT providers
Changing IT partners should not cost you a single appointment. We plan the transition around clinic hours and do the disruptive work after hours.
We document every workstation, device, server, license, and vendor contact, and collect what your current provider has, without interrupting patient care.
We patch, secure, and back up everything, fix the problems slowing down check-in and charting, and turn on 24/7 monitoring.
Regular reviews with your named Client Success Manager, a hardware refresh plan, and an IT budget you can see a year in advance.
Local support
Onsite and remote medical IT support across Chicagoland, from our Naperville office. Choose your city for local details.
Free tool for medical practices: Cyber Insurance Readiness Checklist. Recommended reading: HIPAA Security Rule update.
Questions, answered
Not seeing your question? Talk to an owner. You can also explore our managed IT and cybersecurity services.
Yes. WEBIT signs a BAA with healthcare clients as part of onboarding.
Yes. We manage the infrastructure, workstations, and network your EHR depends on, and coordinate directly with your software vendors.
Layered defenses including application allowlisting, DNS filtering, patching, email security, and immutable backups that are tested regularly.
Yes. WEBIT aligns healthcare IT environments to the HIPAA Security Rule, including access controls, audit logging, encryption in transit and at rest, automatic logoff, and transmission security. WEBIT signs a business associate agreement and maintains the documentation auditors request: access logs, patch records, risk assessments, and incident response procedures. Every client starts with a CIS Controls baseline, and WEBIT's Managed Compliance service maps your environment to HIPAA technical safeguard requirements and keeps the evidence current. See IT for medical practices.
Two new clients per month. Maximum.
Every conversation starts with an honest look at where you are today. No pressure, no pitch deck, and no obligation.
Support line: 630-523-0220 | Main: 630-870-1088
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