Employee Owned Since 2022 | Serving Chicagoland since 1996Support: 630-523-0220Sales: 630-526-8030Remote support
IT for HVAC, plumbing, and electrical contractors
Managed IT and cybersecurity for HVAC, plumbing, and electrical contractors that run on field service software, mobile devices, and dispatch systems that cannot go down when the phones are ringing.
The challenge
Dispatch, scheduling, invoicing, and payments all live in systems your office and crews use every day.
ServiceTitan, FieldEdge, and similar tools connect dispatch, technicians, and billing, so outages cost jobs.
Tablets and phones in every truck need to be managed, secured, and replaced quickly.
Card payments and customer records make contractors a target for fraud and ransomware.
How WEBIT helps
We support your office, your dispatch team, and every device in the field, and protect the customer and payment data your business runs on.
Frameworks and requirements
We help you meet cyber insurance requirements such as MFA, EDR, and tested backups, and document them for renewals.
Systems we support
Trade contractors make money in the field, but the field runs on the office: dispatch, scheduling, and billing. We keep both connected.
ServiceTitan, FieldEdge, Service Fusion, Housecall Pro, and QuickBooks, with integrations, user access, and updates managed for you.
Tablets and phones for every truck, managed centrally so apps are current, lost devices are wiped, and new hires are ready on day one.
VoIP phone systems, call routing, and recording for the dispatch desk, plus a reliable office network so calls and bookings never drop.
Security and payments
Trade contractors take payments in driveways, store customer addresses and card data, and share devices across crews. We secure each of those weak spots.
Card readers and payment apps set up in line with PCI DSS, so taking a card in the field does not put your merchant account at risk.
Individual logins, multifactor sign-in, and device management, so one lost tablet or departing technician does not expose the whole company.
Email security and callback procedures that stop fake supplier invoices and payment-change requests before money moves.
Switching IT providers
We support trade contractors in Naperville and across the Chicago suburbs, onsite and remote. The transition is planned around your busy season, and office work happens after hours.
We document every user, workstation, server, license, and vendor, and collect what your current provider has, without pulling technicians off the road.
We patch, secure, and back up everything, fix the issues slowing your team down, and turn on 24/7 monitoring.
Regular reviews with your named Client Success Manager, a hardware refresh plan, and an IT budget you can see a year in advance.
Questions, answered
Not seeing your question? Talk to an owner. You can also explore our managed IT and cybersecurity services.
Yes. We support the devices, network, and integrations your field service platform depends on, and coordinate with the vendor.
Yes. Mobile device management lets us configure, secure, locate, and wipe devices anywhere.
Yes. We manage business phone systems and call routing so customer calls always reach dispatch.
Two new clients per month. Maximum.
Every conversation starts with an honest look at where you are today. No pressure, no pitch deck, and no obligation.
Support line: 630-523-0220 | Main: 630-870-1088
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