Employee Owned Since 2022 | Serving Chicagoland since 1996Support: 630-523-0220Sales: 630-526-8030Remote support
IT for public libraries
Managed IT and cybersecurity for public libraries and library districts that support staff systems, public computers, patron Wi-Fi, and printing on public budgets.
The challenge
Libraries run public-facing technology for thousands of patrons while protecting staff systems and patron privacy.
Public workstations need to be reset, filtered, and available every day the doors are open.
Reliable public Wi-Fi must stay separated from staff and ILS systems.
Circulation and patron records deserve the same protection as any sensitive data.
How WEBIT helps
We manage public computers, patron Wi-Fi, staff systems, and the network that keeps them safely separated, with budgets your board can approve.
Frameworks and requirements
Clear documentation and reporting that make board meetings and E-Rate filings easier.
Library systems we support
Libraries run two kinds of technology: staff systems behind the desk and public services for the whole community. We support both, and keep them safely apart.
Polaris, Sierra, Koha, Symphony, and other ILS platforms, with staff workstations, receipt printers, and scanners kept working at every desk.
Public PCs, PC reservation and print management systems, self-checkout, and makerspace equipment, reset and secured between patrons.
Patron Wi-Fi separated from staff systems, with the bandwidth, filtering, and reporting your board and your E-Rate filings need.
Compliance and patron privacy
Libraries hold sensitive records and answer to boards, funders, and state law. We handle the technical requirements so your staff can focus on patrons.
Internet filtering and documentation that support Children’s Internet Protection Act requirements for E-Rate funding.
Access controls, encryption, and retention practices that support the Illinois Library Records Confidentiality Act and your own privacy policy.
Clear budgets, refresh plans, and security reporting your director can take straight to the board.
Switching IT providers
We support libraries in Naperville and across the Chicago suburbs, onsite and remote. The transition is planned around open hours, and the disruptive work happens when the building is closed.
We document every user, workstation, server, license, and vendor, and collect what your current provider has, without interrupting patron service.
We patch, secure, and back up everything, fix the issues slowing your team down, and turn on 24/7 monitoring.
Regular reviews with your named Client Success Manager, a hardware refresh plan, and an IT budget you can see a year in advance.
Questions, answered
Not seeing your question? Talk to an owner. You can also explore our managed IT and cybersecurity services.
Yes. We manage public workstations, printing, reservation and reset tools, and filtering.
Yes. We design segmented networks so public traffic never touches staff or ILS systems.
Yes. We implement CIPA-aligned filtering and provide documentation that supports your E-Rate and board reporting.
Yes. WEBIT has a long history of serving nonprofits, social service agencies, libraries, and food access organizations across Chicagoland. Nonprofit IT involves support for donor management platforms (Blackbaud, Salesforce Nonprofit Cloud, Bloomerang, DonorPerfect), Microsoft 365 nonprofit licensing, security for donor and beneficiary data, shared devices for volunteers, and IT planning aligned to grant cycles and budgets. See nonprofit and library IT.
Two new clients per month. Maximum.
Every conversation starts with an honest look at where you are today. No pressure, no pitch deck, and no obligation.
Support line: 630-523-0220 | Main: 630-870-1088
We use cookies
We use cookies to run this site, understand how it is used, and improve it. Choose Accept all, Reject non-essential, or pick what you allow. Cookie Policy
Cookie preferences
Choose which cookies you allow. You can change this any time from the Cookie settings link at the bottom of every page. Cookie Policy
Required for the site to work, such as security, remembering your cookie choices, and form submissions. These are always on.
Remember your preferences and power features like the chat window.
Help us understand how visitors use the site, such as Google Analytics, so we can improve it.
Remember how you found us, such as the ad or link you clicked, so we can measure our marketing.
You are all set
Skip the back and forth. Pick a 30 minute slot with one of our owners and we will come prepared.
Pick a time with an owner →Opens our scheduler in a new tab.
