Employee Owned Since 2022 | Serving Chicagoland since 1996Support: 630-523-0220Sales: 630-526-8030Remote support
Co-managed IT pricing calculator
Co-managed IT from WEBIT supports your internal team instead of replacing it. You keep ownership of your environment while we add security, enterprise tools, and extra hands exactly where you need them. Build your plan below.
Compare support levels
Every level gets the same people, tools, and standards. The difference is when the help desk is staffed.
| What is included | Essential | Priority | Always On |
|---|---|---|---|
| Remote help desk for your end users | ✓ | ✓ | ✓ |
| Help desk hours | Business hours | Business hours, plus after-hours emergency: 5 PM to 10 PM Mon to Fri 6 AM to 10 PM Sat and Sun | 24/7/365 for any end user issue |
| Escalation to your internal IT team | ✓ | ✓ | ✓ |
| Your team keeps ownership of the environment | ✓ | ✓ | ✓ |
| Security Essentials on every device | ✓ | ✓ | ✓ |
| 90-day money-back guarantee | ✓ | ✓ | ✓ |
| Co-managed IT, per end user | $69.99 | $99.99 | $189.99 |
How co-managed works
You decide where the line sits between your team and ours. We document it, staff it, and report on it.
Your IT staff keep ownership of priorities, vendors, and the relationship with your leadership. We work inside your processes.
Security operations, 24×7 monitoring, patching, and overflow help desk: the work that burns out small IT teams.
Your team works in the same ticketing and documentation platforms we use, so nothing falls through the cracks.
Want us to handle everything instead? Try the managed IT calculator.
Co-managed IT pairs your internal IT staff with WEBIT. Your team keeps ownership of the environment while we provide security, tools, monitoring, and extra help desk capacity where you need it.
Organizations with one to several internal IT people who need 24x7 security coverage, help desk overflow, better tools, or a strategic partner, without replacing the people they have.
Yes. Services can be added as your needs grow. User and device counts are reconciled quarterly, and a security product added after your start date may carry a flat onboarding fee, stated in your quote.
Yes. Your team can use the same professional ticketing platform our engineers use, licensed per IT team member, so work is tracked in one place.
Anything outside your monthly plan, such as projects, after-hours work, or emergencies, is billed at published rates and approved before we start.
Two new clients per month. Maximum.
Bring your IT lead to a 30-minute proposal meeting. We will map the split of responsibilities and confirm an exact price.
Support line: 630-523-0220 | Main: 630-870-1088
Your estimate
Tell us who you are and we will open your estimate to print or save. A WEBIT owner will follow up to answer questions, not to pressure you.
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You are all set
Skip the back and forth. Pick a 30 minute slot with one of our owners and we will come prepared.
Pick a time with an owner →Opens our Zoom scheduler in a new tab.
