Employee Owned Since 2022 | Serving Chicagoland since 1996Support: 630-523-0220Sales: 630-526-8030Remote support
IT for assisted and senior living communities
Managed IT and cybersecurity for assisted living, memory care, and senior living communities that need dependable systems around the clock, HIPAA-aligned data protection, and support staff can count on.
The challenge
Senior living communities run around the clock, and unreliable technology puts resident care and family trust at risk.
EHR, medication, nurse call, and scheduling systems have to work at 2 AM just like 2 PM.
Protected health information must be secured across nursing stations, shared devices, and mobile staff.
Communities need secure staff networks plus reliable Wi-Fi for residents and visitors.
How WEBIT helps
We support and secure every system your caregivers rely on, and design networks that keep resident, guest, and staff traffic safely separated.
Frameworks and requirements
We implement and document the technical safeguards. Your compliance and privacy leads own the program.
Systems we support
Senior living communities run around the clock, with clinical systems, life safety technology, and resident services that cannot go down. We support all of it.
PointClickCare, MatrixCare, and other senior care platforms, with nursing workstations, medication carts, and tablets kept fast and available every shift.
Reliable networks for nurse call, access control, and cameras, coordinated with the vendors who install them.
Resident and guest Wi-Fi separated from clinical systems, with coverage in every room and common area.
HIPAA and resident safety
Senior living operators hold sensitive health information and cannot afford downtime. We build safeguards and recovery plans around both.
A documented risk analysis, access controls, encryption, and audit-ready policies for the resident health information you hold.
Tested backups and documented downtime procedures, so care continues if a system or internet connection fails.
Fast onboarding and same-day account removal, so a high-turnover workforce never leaves old accounts open.
Switching IT providers
We support senior living communities in Naperville and across the Chicago suburbs, onsite and remote. The transition is planned around care schedules, and the disruptive work happens overnight with clinical leadership in the loop.
We document every user, workstation, server, license, and vendor, and collect what your current provider has, without interrupting resident care.
We patch, secure, and back up everything, fix the issues slowing your team down, and turn on 24/7 monitoring.
Regular reviews with your named Client Success Manager, a hardware refresh plan, and an IT budget you can see a year in advance.
Questions, answered
Not seeing your question? Talk to an owner. You can also explore our managed IT and cybersecurity services.
Yes. We manage the infrastructure, devices, and network those platforms depend on, and coordinate directly with your software vendors.
Yes. We design segmented networks so resident and guest Wi-Fi never touches your staff and clinical systems.
Priority support adds after-hours emergency response, and our monitoring runs 24x7.
Yes. WEBIT aligns healthcare IT environments to the HIPAA Security Rule, including access controls, audit logging, encryption in transit and at rest, automatic logoff, and transmission security. WEBIT signs a business associate agreement and maintains the documentation auditors request: access logs, patch records, risk assessments, and incident response procedures. Every client starts with a CIS Controls baseline, and WEBIT's Managed Compliance service maps your environment to HIPAA technical safeguard requirements and keeps the evidence current. See IT for medical practices.
Two new clients per month. Maximum.
Every conversation starts with an honest look at where you are today. No pressure, no pitch deck, and no obligation.
Support line: 630-523-0220 | Main: 630-870-1088
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