Employee Owned Since 2022 | Serving Chicagoland since 1996Support: 630-523-0220Sales: 630-526-8030Remote support
Medical IT in Downers Grove
WEBIT provides medical IT support in Downers Grove: managed IT and cybersecurity for medical practices, clinics, and specialty groups that need secure patient data, reliable EHR access, and a partner who understands clinical workflows.
Local and onsite
Downers Grove combines corporate headquarters, including Dover Corporation, with a large community of professional firms and medical offices along the I-88 and I-355 corridors, just minutes from our office.
Every WEBIT agreement includes unlimited remote and onsite help desk support, live calls answered in under 60 seconds, a dedicated Field Engineer who knows your environment, and 24/7 monitoring and patching. We also support medical practices in nearby Lisle, Oak Brook, Naperville, and Wheaton.
Looking for more than medical IT? See all IT services in Downers Grove.
The challenge
When scheduling, charting, or e-prescribing goes down, the whole practice stops and patients wait.
PHI lives in the EHR, email, imaging, fax, and mobile devices, and all of it has to be secured and auditable.
Healthcare is one of the most attacked industries, and attackers know clinics cannot afford downtime.
What is included
Pricing is public. Managed IT is priced per computer user plus a per-device fee for endpoint management and Security Essentials, with month-to-month agreements and a 90-day money-back guarantee. Get a ballpark with the managed IT calculator.
Compliance
Medical practices are HIPAA covered entities. The Security Rule requires a documented risk analysis, access controls, audit logs, contingency planning, and business associate agreements with every vendor that handles PHI. WEBIT signs a business associate agreement with you and helps you keep the evidence current.
Illinois adds its own rules. The Illinois Personal Information Protection Act requires notice to affected residents after a breach of personal information, and the Biometric Information Privacy Act regulates fingerprint and face scans, including employee time clocks.
Keep going
See which controls your insurer will ask about before renewal.
What the proposed changes mean for practices and how to prepare.
Every service WEBIT offers to Downers Grove organizations.
FAQ
Yes. Every WEBIT agreement includes onsite support at no extra charge. Our office is in Naperville, and Field Engineers work across DuPage County every week.
WEBIT publishes its prices. Managed IT is priced per computer user plus a per-device fee for endpoint management and Security Essentials. Use the managed IT calculator for a ballpark in two minutes.
Yes. We support the devices, network, and accounts your EHR depends on, and we coordinate with the vendor when an issue is on their side.
Yes. WEBIT signs business associate agreements with healthcare clients.
Onboarding takes about 30 days with no interruption to your practice. We take on two new managed clients per month.
Two new clients per month. Maximum.
Thirty minutes, no pressure. We will look at your systems, your compliance needs, and what onsite support in Downers Grove would look like.
Support line: 630-523-0220 | Main: 630-870-1088
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You are all set
Skip the back and forth. Pick a 30 minute slot with one of our owners and we will come prepared.
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