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Dental IT in Aurora

IT support for dental practices in Aurora, IL

WEBIT provides dental IT support in Aurora: managed IT and cybersecurity for dental offices and group practices that depend on imaging, practice management software, and fast workstations in every operatory.

Local and onsite

Dental IT support in Aurora, onsite and remote

Aurora is the second-largest city in Illinois and spans four counties. It is one of the closest cities to our Naperville office, so Aurora manufacturers, healthcare practices, and professional firms get quick onsite visits when something needs hands on it.

Every WEBIT agreement includes unlimited remote and onsite help desk support, live calls answered in under 60 seconds, a dedicated Field Engineer who knows your environment, and 24/7 monitoring and patching. We also support dental practices in nearby Naperville, St. Charles, Elgin, and Joliet.

Looking for more than dental IT? See all IT services in Aurora.

The challenge

What dental practices in Aurora are up against

Imaging and practice software

Dentrix, Eaglesoft, Open Dental, sensors, and imaging bridges have to work together in every operatory, every morning.

Ransomware and patient data

Dental offices are frequent ransomware targets because every hour of downtime means rescheduled patients and lost production.

HIPAA without an IT department

Most practices have no IT staff but carry the same HIPAA Security Rule obligations as a hospital.

What is included

Dental IT support from WEBIT

  • Support for practice management and imaging software, including vendor coordination when an update breaks a bridge
  • Operatory workstations, sensors, and intraoral cameras kept patched and ready before the first patient
  • Zero Trust EDR, allowlisting, and DNS filtering on every device
  • Backups of your practice database and imaging server, with restores tested
  • HIPAA risk assessment support, policies, and documentation you can hand to an auditor
  • Secure email and Microsoft 365 administration for front desk and clinical staff

Pricing is public. Managed IT is priced per computer user plus a per-device fee for endpoint management and Security Essentials, with month-to-month agreements and a 90-day money-back guarantee. Get a ballpark with the managed IT calculator.

Compliance

Dental compliance for Aurora practices

Dental practices that bill electronically are HIPAA covered entities. The Security Rule requires a documented risk analysis, access controls, audit logs, backup and recovery plans, and business associate agreements with vendors that touch patient data. WEBIT signs a business associate agreement with you and helps you produce the documentation.

Illinois adds its own rules. The Illinois Personal Information Protection Act requires notice to affected residents after a breach of personal information, and the Biometric Information Privacy Act regulates fingerprint and face scans, including employee time clocks.

Keep going

Resources for dental practices

Dental IT services

How WEBIT supports dental practices across Chicagoland.

See dental IT →

Security Scorecard

Grade your practice on the ten controls that stop most attacks.

Open the tool →

HIPAA Security Rule update

What the proposed changes mean for practices and how to prepare.

Read the article →

IT support in Aurora

Every service WEBIT offers to Aurora organizations.

See Aurora IT →

FAQ

Dental IT in Aurora: common questions

Do you provide onsite IT support for dental practices in Aurora?

Yes. Every WEBIT agreement includes onsite support at no extra charge. Our office is in Naperville, and Field Engineers work across Kane, DuPage, Will, and Kendall counties every week.

How much does IT support cost for dental practices in Aurora?

WEBIT publishes its prices. Managed IT is priced per computer user plus a per-device fee for endpoint management and Security Essentials. Use the managed IT calculator for a ballpark in two minutes.

Do you support Dentrix, Eaglesoft, and Open Dental?

Yes. We support the workstations, servers, and networks those systems run on, and we work directly with the software vendor when an update or imaging bridge needs attention.

Will you sign a business associate agreement?

Yes. WEBIT signs business associate agreements with healthcare clients.

How long does it take to switch to WEBIT?

Onboarding takes about 30 days with no interruption to your practice. We take on two new managed clients per month.

Two new clients per month. Maximum.

Talk with an owner about your practice

Thirty minutes, no pressure. We will look at your systems, your compliance needs, and what onsite support in Aurora would look like.