Keeping Care Systems Online Around the Clock

Care does not pause for an outage

When an EHR or electronic medication record is unavailable, staff fall back to paper and memory. That is when mistakes happen. Continuity planning makes sure caregivers always have the information they need.

Build redundancy where it counts

• A backup internet connection that fails over automatically
• Battery backup for network equipment and critical workstations
• Offline access or printed downtime reports for medication schedules
• Tested backups of any locally hosted systems

Write the downtime playbook

Document who to call, how staff will chart during an outage, and how data is reconciled afterward. Walk through it with shift leads so it is familiar before it is needed.

Watch it 24×7

Monitoring that runs around the clock means problems are often fixed before the night shift notices.

How WEBIT helps

WEBIT designs redundancy, monitors critical systems around the clock, and helps you write and test a downtime plan with your care team.